I was asked a question by my boss today and I was pretty sure of the answer (pretty = not completely). I hoped, as I said it, that it would be enough to be pretty sure. It wasn't, he caught me. I wasn't completely sure and he knew it. He said this:
"Do you think or do you know?"
Knowing is ALWAYS better than assuming. Also, knowing is usually just a phone call away from assuming. Make the call.
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